This Privacy Policy explains how Exam Pass, operated by Avilonai Inspire ("we", "us", "our"), collects, uses, and protects information when you use our educational technology platform at exampass.com.ng. By using Exam Pass, you agree to the practices described in this policy.
🏢 1. Who We Are
Exam Pass is a Nigerian educational technology product operated by Avilonai Inspire. We provide CBT exam preparation tools, practice questions, AI tutoring, and digital learning resources for Nigerian students.
Contact: [email protected]
📋 2. Information We Collect
We collect the following types of information:
- Account information: Username, email address, and password (stored securely) when you create an account.
- Profile data: Class level, target examinations, and optional profile photo.
- Usage data: Quiz attempts, scores, streaks, XP, accuracy statistics, and time spent on the platform.
- Device information: Browser type, operating system, and device type for compatibility purposes.
- Payment information: Transaction references and plan details. We do not store full card numbers — these are handled securely by our payment processor.
- Communications: Messages you send us via email or our contact form.
🎯 3. How We Use Your Information
We use collected information to:
- Provide, operate, and improve the Exam Pass platform and its features
- Personalise your learning experience based on performance data
- Process subscription payments and maintain your account status
- Send important service notifications (e.g. payment receipts, account alerts)
- Respond to support requests and enquiries
- Monitor platform performance and prevent fraudulent activity
- Comply with applicable Nigerian laws and regulations
We do not sell your personal information to third parties.
💳 4. Payment Processing
All payment transactions on Exam Pass are processed securely through Paystack, a PCI-DSS-compliant payment processor. When you make a payment:
- Your card details are entered directly on Paystack's secure environment, not on our servers
- We receive only a transaction reference and payment status — never your full card number, CVV, or bank PIN
- Paystack's privacy policy applies to all payment data they process on our behalf
🍪 5. Cookies & Local Storage
Exam Pass uses browser local storage and session storage to:
- Keep you logged into your account across sessions
- Remember your progress, XP, streaks, and preferences locally on your device
- Store quiz settings and personalisation options
We may also use cookies for analytics purposes to understand how the platform is used in aggregate. You can clear local storage data at any time through your browser settings, though this will reset your locally saved progress.
🤝 6. Data Sharing & Third Parties
We share your information only in limited circumstances:
- Paystack: For payment processing (see Section 4)
- Cloud hosting providers: For storing account and usage data securely
- Legal compliance: Where required by Nigerian law or a valid court order
We do not share your data with advertisers, data brokers, or unrelated third parties.
🔐 7. Account Security
We take the security of your account seriously:
- Passwords are stored using industry-standard hashing — we never store plain-text passwords
- Access to user data is restricted to authorised personnel only
- We recommend using a strong, unique password for your Exam Pass account
- You are responsible for maintaining the confidentiality of your login credentials
- Report any suspected unauthorised access immediately to [email protected]
🗃️ 8. Data Retention
We retain your account data for as long as your account is active or as needed to provide our services. If you request account deletion, we will remove your personal data within 30 days, except where retention is required for legal or financial compliance purposes.
👧 9. Children's Privacy
Exam Pass is designed for secondary school and tertiary students. We allow students of all ages to use the platform with parental awareness. If a parent or guardian believes their child under 13 has provided personal data without consent, please contact us and we will promptly delete such information.
⚖️ 10. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and personal data
- Withdraw consent for optional data processing at any time
To exercise any of these rights, email [email protected] with your request.
📝 11. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via a notice within the app or by email. Continued use of Exam Pass after changes take effect constitutes your acceptance of the revised policy. The "Last updated" date at the top of this page always reflects the most recent revision.
📬 12. Contact Us
For any privacy-related questions or requests, contact us at:
- Email: [email protected]
- Website: exampass.com.ng/contact.html
- Operator: Avilonai Inspire, Nigeria